Category Archives: MS Exchange Server
Phase 2′s support team has received numerous complaints regarding SPAM activity on our hosted Microsoft Exchange and hosted Lotus Notes services. World-wide SPAM volume has increased dramatically in September; estimates are around 30-45% increase in traffic. We have spent a lot of time working with clients to reduce the effect of this uptick as much as possible, and Phase 2 is now actually blocking in excess of 90% of the email traffic it receives on a daily basis, see below: … Continue reading
Whether you are using our hosted Microsoft Exchange Server or simply running Outlook on your computer, creating a rule to deal with spam can be very helpful. Creating a Rule in outlook to handle spam messages. From the tool bar, click tools then rules and alerts. Click “New Rule” Click “move messages with specific words in the subject to a folder” Then at the step 2 section, click “specific words” Type in Spam? Then click OK. Now click “specified” Select … Continue reading
1. Right click ‘Mailbox – your name’, and then click ‘Sharing’. 2. Click ‘Add’. 3. Select the other person that you want to give permissions to, and then click ‘Add’. 4. Select then person’s name in the list, and then for Permission Level, select Reviewer. 5. Click ‘OK’. 6. Right-click the folder you want to give the other person permissions to view, and then click ‘Sharing’. 7. Click ‘Add’. 8. Repeat steps 1-7 to add multiple users. Opening Outlook Folders … Continue reading
The first thing you’ll need to do after subscribing to your hosted Microsoft Exchange account is to sync it to your MSFT Outlook client. If you have the 2007 Exhcange client, here are the instrucitons for performing the sync. If you need help with this, please contact help desk and we’ll be happy to assist you. 1. Go to Start Menu a Control Panel a Mail. 2. Select ‘Show Profiles’. 3. Click ‘Add’ to create a new profile and give … Continue reading
We got this great praise from one of our hosted Microsoft Exchange customers today. Not sure who you are, but we appreciate it! Also, if you haven’t heard yet, Phase 2 now offers our Exchange Blackberry App. Its a small app you install on your device that syncs email, calender and contacts from your hosted Microsoft Exchange account. Give it a try. – Phase 2
Go to the home menu and select “Settings”. Select the “Mail, Contacts, Calendars” menu item. Select “Add Account…”. Select “Microsoft Exchange”. Fill out the mail settings as follows, using your User ID (your full email address) and password. (The first screen may not ask for Server information, but if it doesn’t automatically resolve the first time, it will request this information).
Many customers ask how to migrate their existing email to the new Phase 2 Hosted Exchange service. While there are more than a few ways of going about setting up your hosted Exchange, one of the simplest [user driven] procedures is outlined below: Exporting Outlook Exchange Mailbox 1. Open Microsoft Outlook. 2. In the menu bar, select File Import and Export. 3. Select Export to a file. [Next] 4. Select Personal Folder File (.pst). [Next] 5. In the File to … Continue reading
This excerpt explains how to modify policies in Exchange 2003 to conclude how a user’s email address is created. We will be changing the default recipient policy from default to firstname.lastname@domain.com. Note: Ensure you go to Active Directory and check or uncheck the box entitled, ‘Automatically update e-mail addresses based on recipient policy’ accordingly. This check box is located inside the ‘E-mail Addresses’ tab inside the user’s properties in Active Directory. If this box is checked and you change the … Continue reading
This How To article will show you how to access your email from your hosted Microsoft Exchange account via a website. Start by opening your browser and typing in the url of your OWA site. If your Exchange server is hosted at Phase 2 it will be something like: http://mail.yourcompanyname.phase2int.com/exchange Contact your helpdesk@phase2int.com or your administrator if you are unsure of the URL. 4. Another window will appear where you must enter your username and password that was provided by … Continue reading